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If you have any questions about our store, products or brands our helpful and friendly customer service team are available to help you between 08.30 am - 18.00pm Monday - Friday (Our local time is GMT)

Need an update on an existing order?

Go to our online order tracker to see the current status of your order and the location of your shipment.

Frequently Asked Questions

If you would like to check if your question has already been answered on our 'Frequently Asked Questions' (FAQS) page, simply click here

Send us an email

Contact Numbers

Tel: +44 08445890496

Fax: +44 08445891496

Calls to our telephone number will cost from 5p per minute from a UK landline and more from mobiles.

Mailing and Returns Address

Charm and Lace Boutique

152 - 160 City Road, City of London, GB EC1V 2NX

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